Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
Order with confirmed payment will be shipped out in 2 business days, while orders placed on weekends will be shipped out the following Monday. Delivery time may vary depends on the destination and the shipping service you choose.