Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 5-7 business days tracking information to become available.
Due to the large number of emails we have received, it may take up to 72 hours for us to get back to you. We appreciate your patience & understanding.
Order with confirmed payment will be shipped out in 2 business days, while orders placed on weekends will be shipped out the following Monday. Delivery time may vary depends on the destination and the shipping service you choose.